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Frequently Asked Question!
Yes, we have our own stores on major platforms and websites in China, as well as on Alibaba International Station, TEMU and Amazon
Absolutely not. All of our products are uniformly produced in our own factory. All processes involve multiple strict inspections. Our prices are determined by your order quantity and are uniformly stipulated by our company
We mainly sell our products to regions such as the Americas, Europe, the Middle East, Southeast Asia, Australia and Africa
Yes, we hope to deliver wonderful products to the world. However, it will be safer and more convenient for us to cooperate with freight forwarders and logistics companies that hope to be buyers in China
Tariff policies: According to the laws of the destination country, imported goods may be subject to tariffs and taxes. Please note: We cannot control or predict: Tariffs are collected by the destination customs in accordance with its policies, and we cannot calculate or pay them in advance.
Payment liability: Duties/taxes shall be borne by the recipient themselves. When the package is cleared through customs, the logistics company may contact you to complete the payment. It is recommended that you inquire with the local customs about the specific import duty standards before placing an order.
Full customization means that the product is made for you, rather than you choosing it from the shelves. The fundamental difference lies in:
Precise matching: We do not recommend from existing formulas but design formulas from scratch based on your exclusive skin analysis, specific needs, preferred ingredients, and even lifestyle.
One person, one prescription: You will obtain a unique product that does not exist on the market and is exclusively yours, solving specific problems that general products cannot meet
Co-creation process: You will be deeply involved in the development process, from concept to finished product, and experience truly personalized services
Our core strength lies in the combination of “scientific precision” and “ingenuity” :Our R&D team is led by experts in the field, such as dermatologists and senior formulation scientists, to ensure the scientific and effective formula.We use the most professional skin diagnostic questionnaire in the market, algorithm recommendation system, and advanced laboratory equipment as a starting point for customization.We promise to stay in close communication with you throughout the process, share the ingredient selection logic, and may provide sample testing to ensure that the final result is exactly what you expect.
